Replacement Plan Plus
The Replacement Plan Plus gives you access to an Extended Warranty service after the end of the manufacturer’s warranty period, during which the faulty appliance will be replaced with a new identical or similar one instead of being repaired. This plan covers product failures resulting from random power surges, battery failures, and natural wear and tear of accessories. If an accessory develops a fault, only that accessory will be replaced (up to a maximum of 3 times), but not the device itself. The extended warranty service with the Replacement Plan is available from 1 to 3 years.
In the event of a fault, you can report the fault by calling our toll-free number 8 700 55566, by email [email protected] or by visiting our website garantija.lt and selecting ‘Report a fault’. If the faulty device is small, the operator will direct you to the nearest service centre for an inspection. If the appliance is large, a technician will inspect it at your home. Following the inspection, you will be advised where you can find the same or similar product and at what price.
You can upgrade to the Replacement Plan not only at the time of purchase, but also within 30 days of purchase:
- online on garantija.lt, please select ‘Purchase Extended Warranty’;
- by calling our toll-free number 8-700-55566 on weekdays during opening hours;
- by email [email protected]
The Replacement Plan + price depends on the cover period selected and the value of your product. You can get a quote for your plan at the time of purchase or after purchase by calling 8-700-55566, emailing [email protected] or selecting ‘Purchase Extended Warranty’ on garantija.lt.
Good to know:
For goods purchased on lease, the price of the certificate is spread over the monthly lease payments.
The Extended Warranty Plan is transferable.